VoIP Caller ID Name for Canadian and US Callers

Thank you for taking the time to review the service for Caller ID Name data. Information is available for callers throughout Canada and the US. Please send any feedback that you can offer to help make this service appealing to your business.

What kind of Caller ID information are you providing?
There are two sources we have made available for Caller ID Name information. First there is the database that traditional landline providers use: LIDB/CNAM. This is ensured to be the most accurate and up to date source available. The drawback is this database is very expensive to query as the phone company that "owns" the number charges for each query. On top of this are network, gateway, and administrative fees.

An alternative source is available that costs significantly less as the telcos are not queried and thus no compensation is owed to them. The drawback here is that the information returned may be out of date, different from what the telco has defined in the LIDB, or otherwise inaccurate. This is what most VoIP providers are using which is why VoIP lines often display Caller ID Name information that differs from landlines and sometimes shows a name that has not had that phone number for some time.

What is the account activation process?

1. Make sure you add billing and callerid at digitalcon.ca to your spam filter's White List as you will be sent emails from these two addresses as part of the activation process and also ongoing account activity.
2. Select your initial deposit above and click PayPal's Buy Now button and complete the transaction on PayPal's website
3. Once you've completed the PayPal transaction an email will be sent to you from billing with a link that you must follow to create your Caller ID Name account
4. Your account is now pending a manual review and will be activated within a few hours. Once reviewed your Query Keys will be made available from the online portal so you can begin using the service.

Is there any account activation or minimum volume?
There is a $2.50 minimum monthly spending required to keep your account active. If you have not spent more than the monthly minimum the difference will be deducted from your account.

What integration options are available?

• asterisk - an AGI is available for download that will take care of everything for you
• FreePBX - instructions are available, nothing to download and no patches to apply
• HTTP Simple - send an HTTP request and the body will contain the Caller ID Name information, or will be blank if there are any errors
• HTTP Advanced - many values are returned in URI format that can be parsed by a script so success or failure can be determined and acted upon accordingly

Can I try the service?
Yes, you can sample the data returned by the service by opening this pop up window. Please note that all queries are logged and a rate limiter is in effect to prevent abuse.

For more information about this service please send an email to callerid at digitalcon. ca.